This Privacy Policy explains how MoeVox ("MoeVox," "we," "our," or "us") collects, uses, discloses, and safeguards information when you use our website, applications, and related services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect information that you provide directly to us, such as your name, email address, account credentials, billing details, communications with us, and any research briefs, prompts, uploads, responses, or other materials you submit through the Service.
We may also collect usage and technical information automatically, including device information, browser type, approximate location derived from IP address, pages viewed, interactions with the Service, log data, and cookie or similar technology data.
How We Use Information
- Provide, operate, maintain, and improve the Service.
- Authenticate users and manage accounts, subscriptions, and support requests.
- Process research inputs and generate outputs, reports, and related product experiences.
- Monitor usage, protect the Service, investigate misuse, and enforce our terms.
- Comply with legal obligations and respond to lawful requests.
How We Share Information
We may share information with service providers and vendors that help us host, operate, analyze, secure, support, and improve the Service. We may also disclose information in connection with a merger, financing, acquisition, or sale of assets, or when required by law or to protect rights, safety, and security.
We do not sell your personal information for money. If we use analytics, infrastructure, payment, or customer support providers, they may process information on our behalf subject to appropriate contractual protections.
Data Retention
We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records. Retention periods may vary based on the type of information and the nature of your relationship with us.
Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, understand usage, and improve performance. You can adjust browser settings to limit cookies, but some features of the Service may not function properly if you do so.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.
International Processing
Your information may be processed and stored in countries other than your own. By using the Service, you understand that your information may be transferred to and processed in locations where data protection laws may differ from those in your jurisdiction.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can review and delete it where appropriate.
Your Choices
You may update certain account information through the Service. You may also contact us to request access, correction, or deletion of your personal information, subject to applicable law and our legitimate business needs.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the effective date above. Your continued use of the Service after any update becomes effective means the updated Privacy Policy applies to your use of the Service.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].