Research brief

Which of the following taglines is more effective at driving trial intent for a grocery delivery service: 'Free delivery on your first order' or 'Groceries at your door in 30 minutes'?

Based on a survey of 200 U.S. consumers generated from demographic-based AI respondents.Sep 15, 2026, 3:30 PMPublic research report

Target audience

US adults aged 18 and older

Age 18-Any

Sample size 200

Completed / Failed 200 / 0

Which of these taglines for a grocery delivery service is more appealing to you?

Free delivery on your first order

48.5%

n=97

Respondents for this option · Drivers

The focus on cost savings

The perceived reliability of the service

The clarity of the value proposition

The focus on speed and convenience

Groceries at your door in 30 minutes

42.5%

n=85

Respondents for this option · Drivers

The focus on speed and convenience

The perceived reliability of the service

The clarity of the value proposition

The focus on cost savings

Neither of these options

9.0%

n=18

Respondents for this option · Drivers

The perceived reliability of the service

The clarity of the value proposition

The focus on cost savings

The focus on speed and convenience

Free delivery on your first order audience

The 'Free delivery on your first order' tagline resonates most strongly with lower-income adults aged 55-64 living in the West.

97 / 200 respondents48.5%

Over half of this segment earns less than $50,000 annually.

Adults aged 55-64 are significantly more likely to prefer this offer compared to the general population.

Respondents from the Western United States show a higher preference for this promotional incentive.

Key differences

Potential risks

What are they worried about?

Concerns about hidden fees and unpredictable total costs

I am mainly worried that hidden fees or service charges will end up making the total cost much higher than what I would pay by just going to the store myself.

Concerns about produce quality and selection accuracy

My main concern is that a shopper picking items for me might not choose the same quality of fresh produce that I would select myself.

Concerns about unreliable delivery times and schedule disruption

My main concern is that inconsistent delivery schedules would disrupt my busy work week and make it difficult to manage my household efficiently.

Concerns about service usability and customer support

I worry that if something goes wrong with the delivery, it will be a huge hassle to get my money back or talk to a real person.

Sampling data

Review the respondent-level sample records