Research brief

Which of the following taglines is more effective at driving trial intent for a grocery delivery service: 'Free delivery on your first order' or 'Groceries at your door in 30 minutes'?

Based on a survey of 1000 U.S. consumers generated from demographic-based AI respondents.Sep 15, 2026, 3:27 PMPublic research report

Target audience

US adults aged 18 and older

Age 18-Any

Sample size 1,000

Completed / Failed 1000 / 0

Which of these grocery delivery taglines is more appealing to you?

Free delivery on your first order

49.1%

n=491

Respondents for this option · Drivers

Financial savings on the initial order

Overall value proposition

Speed and convenience of delivery

Reliability of the service promise

Groceries at your door in 30 minutes

45.6%

n=456

Respondents for this option · Drivers

Speed and convenience of delivery

Reliability of the service promise

Financial savings on the initial order

Overall value proposition

Neither of these options appeals to me

5.3%

n=53

Respondents for this option · Drivers

Overall value proposition

Reliability of the service promise

Speed and convenience of delivery

Financial savings on the initial order

Free delivery on your first order audience

The 'Free delivery on your first order' tagline resonates most strongly with lower-income households in the Southern United States.

491 / 1,000 respondents49.1%

Nearly two-thirds of respondents who prefer this tagline have an annual income below $50,000.

This segment shows a notable concentration of high school graduates and residents living in the South.

Individuals aged 45 to 54 are more likely to favor this promotional offer compared to the general population.

Key differences

Potential risks

What are they worried about?

Financial transparency and hidden costs

I worry that high service or delivery fees will end up making the total cost far more expensive than just going to the store myself.

Concerns regarding product quality and selection accuracy

I am primarily worried that a stranger picking my groceries will choose bruised produce or items nearing their expiration date.

Unreliable delivery timing and scheduling

My main concern is that the service might be unreliable or disorganized, which would create unnecessary complexity in my schedule.

Data security and financial privacy risks

My primary concern is the potential for data breaches or mishandling of my personal financial information, which is why I prioritize platform security above all else.

App usability and technical reliability

I worry that the app will be too complicated to navigate and that I might accidentally pay extra fees or make mistakes with my order.

Sampling data

Review the respondent-level sample records