Research brief

Which of the following taglines is more effective at driving trial intent for a grocery delivery service: 'Free delivery on your first order' or 'Groceries at your door in 30 minutes'?

Based on a survey of 200 U.S. consumers generated from demographic-based AI respondents.Sep 15, 2026, 3:19 PMPublic research report

Target audience

US adults aged 18 and older

Age 18-Any

Sample size 200

Completed / Failed 200 / 0

Which of these grocery delivery service taglines is more likely to make you want to try the service?

Free delivery on your first order

58.5%

n=117

Respondents for this option · Drivers

Financial savings on the first order

The simplicity of the message

The reliability of the service promise

The convenience of rapid delivery

Groceries at your door in 30 minutes

37.5%

n=75

Respondents for this option · Drivers

The convenience of rapid delivery

Financial savings on the first order

The reliability of the service promise

The simplicity of the message

Neither of these options appeals to me

4.0%

n=8

Respondents for this option · Drivers

The simplicity of the message

The convenience of rapid delivery

Financial savings on the first order

Free delivery on your first order audience

The 'Free delivery on your first order' tagline resonates most strongly with lower-income female consumers.

117 / 200 respondents58.5%

This segment is significantly more likely to be female and earn less than $50,000 annually compared to the general population.

Respondents in this group are more likely to have a high-school education and work within the education, health, or social services sectors.

Key differences

Potential risks

What are they worried about?

Hidden costs and unpredictable pricing

I worry that hidden service fees or delivery charges will end up making the order much more expensive than I planned, which is a real concern given my limited budget.

Concerns about fresh produce quality and selection

I worry that prioritizing speed over everything else will lead to receiving poor quality or bruised produce that I would have otherwise picked out myself.

Unreliability of delivery speed and scheduling

The biggest risk is that the service will consistently fail to meet the thirty-minute window, which would make the promise unreliable and a waste of my time.

Inaccurate orders and missing items

My primary concern is that a 30-minute delivery window is too tight to guarantee accuracy, leading to missing or incorrect items. In my professional experience, rushing processes often results in unreliable data and errors.

Data privacy and security risks

I am concerned that sharing my personal information and payment details for a grocery delivery app could lead to data security issues or unwanted privacy risks.

Sampling data

Review the respondent-level sample records