Research brief

Which of the following taglines is more effective at driving trial intent for a grocery delivery service: 'Free delivery on your first order' or 'Groceries at your door in 30 minutes'?

Based on a survey of 100 U.S. consumers generated from demographic-based AI respondents.Sep 15, 2026, 3:17 PMPublic research report

Target audience

US adults aged 18 and older

Age 18-Any

Sample size 100

Completed / Failed 100 / 0

Which of these grocery delivery service taglines is more appealing to you?

Free delivery on your first order

52.0%

n=52

Respondents for this option · Drivers

Financial savings on the first order

The speed and convenience of delivery

The reliability of the service promise

Other

Groceries at your door in 30 minutes

42.0%

n=42

Respondents for this option · Drivers

The speed and convenience of delivery

The reliability of the service promise

Financial savings on the first order

Neither of these options

6.0%

n=6

Respondents for this option · Drivers

Other

Financial savings on the first order

The reliability of the service promise

The speed and convenience of delivery

Free delivery on your first order audience

Consumers preferring free delivery on their first order are more likely to have lower household incomes and reside in the Western United States.

52 / 100 respondents52%

This segment is significantly more likely to earn under $50,000 annually compared to the general population.

Respondents in this group are twice as likely to live in the Western region of the country.

Individuals with a high school education or some college experience show a stronger preference for this promotional offer.

Key differences

Potential risks

What are they worried about?

Concerns about hidden fees and unpredictable pricing

My main concern is that hidden service fees or delivery surcharges will negate the value of any initial discounts. I prefer transparent pricing so I know exactly what I am paying for upfront.

Unreliable delivery timing and schedule disruption

The biggest risk is that the delivery window will be missed, rendering the promise of speed useless and disrupting my schedule.

Poor quality of hand-picked fresh items

My primary concern is that someone else picking out my produce or meat might not meet my personal standards for freshness and quality.

No perceived risks or concerns

I really do not have any concerns because I trust that a professional service will handle my groceries carefully and deliver them on time as promised.

Inefficient or difficult ordering platform

I am concerned that the app interface might be too clunky or confusing to navigate quickly when I am already pressed for time. If the platform is not intuitive, the promise of speed becomes irrelevant because I would end up spending more time troubleshooting the order.

Sampling data

Review the respondent-level sample records